Frequently Asked Questions
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Have questions about using FileCleaner Pro? Want to know more about temporary files cleanup? Have a look at the frequently asked questions and find the answers to your questions.
If you can’t find the answer to your question here, please write to us at contact@filecleaner.com. We will respond as soon as possible.
- What is FileCleaner?
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FileCleaner Pro is a free, powerful and easy-to-use privacy protection tool and PC speedup tool. It removes browsing, messenger and other computer activity history tracks from your PC. With FileCleaner Pro you can:
Erase Internet History
- Erase browser history
- Erase cache (Temporary Internet Files)
- Erase AutoComplete form content
- Delete stored passwords
- Erase address bar history (URL AutoComplete)
- Erase cookies
- Delete cache, history, cookies Index.dat files content in Internet Explorer
Erase Messenger History
- Erase Yahoo! Messenger user profile information
- Erase Yahoo! Messenger chat logs
- Erase MSN Messenger user profile information
- Erase MSN Messenger chat logs
- Erase Google Talk user profile information
- Erase Google Talk chat logs
Erase Windows History
- Empty Windows temporary folders (Temporary files directory)
- Clear Clipboard
- Erase the list of recently opened documents
- Disable Recent documents
- Empty Recycle Bin
- Erase Windows Run history (recently run programs list)
- Erase Windows search history
- Erase Start Menu open programs history (Windows Explorer UserAssist Data)
- Erase view preferences for desktop and windows you opened
- Erase recently open/saved files list
FileCleaner erases Internet history tracks in Internet Explorer, Mozilla Firefox and Google Chrome, as well as instant messenger logs from Yahoo! Messenger, MSN Messenger & Google Talk.
- Why do I need FileCleaner?
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Your operating system is made in such a way that it keeps traces and logs of everything you do on your computer. No matter whether you are opening and creating files, listening to music, browsing the Web or chatting via IM, everything gets recorded. This means that anyone who has access to your computer can see which websites you’ve visited, what images and movies you’ve seen, what files you downloaded, and so on. On top of that, all those temporary files take up gigabytes of disk space and make your computer slow. If you want to protect your privacy and make your computer run faster, you need to delete temporary files and history traces.
FileCleaner Pro is the tool that allows you to erase all traces of your computer activity, including Internet Explorer, Mozilla Firefox and Google Chrome cache and history. It will also erase system temp files and thus free up disk space that was occupied by junk files. Moreover, you will be able to shred files so that they no hacker with professional software will be able to recover your private information.
FileCleaner Pro also erases IM history. It supports the most popular instant messaging programs like MSN and Windows Live Messenger, Yahoo! Messenger, and Google Talk. Using FileCleaner Pro will ensure that there are no junk files left by your IM programs. But what’s more important is that your conversations will stay private.
- What are the system requirements for FileCleaner Pro?
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- Windows 2000/XP/Vista/7
- Microsoft .com framework 2.0 installed. If you don’t have .Net framework installed, download the latest version here
- How can I install FileCleaner?
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To install FileCleaner Pro, simply follow these steps:
- Download the program from http://www.filecleaner.com/downloads.html
- Double-click on the installer (Setup.exe) to start the installation
- Follow the on-screen instructions
- How can I uninstall FileCleaner?
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Uninstalling FileCleaner Pro is just as easy as installing it:
- Exit the program - select Exit from the program tray menu.
- Go to the Control Panel and open "Add/Remove Programs" (“Uninstall a program” in Windows Vista and Windows 7). Find FileCleaner Pro, highlight it and click on the Uninstall button
- Follow the on-screen instructions
- What kind of history tracks can be cleaned with FileCleaner?
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FileCleaner cleans all types of temporary files and history traces. It can clean browser history, browser cache (Temporary Internet Files), and cookies in Internet Explorer, Mozilla Firefox and Google Chrome web browsers. In addition to that, FileCleaner Pro erases logs created by instant messaging programs, such as Yahoo! Messenger, MSN Messenger and Google Talk.
FileCleaner Pro also erases system temporary files in Temporary Folders (Temporary files directory), clipboard, Recycle Bin content and all other Windows history and log files to fully protect your privacy.
The RealTime Protect feature is there to help the user automate disk cleanup and history deletion tasks. It will clean all history tracks automatically as soon as you close your browser or messenger. This will ensure your computer stays fast and malware-free.
- What browsers are supported?
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FileCleaner Pro supports Internet Explorer, Mozilla Firefox and Google Chrome.
- Can I configure FileCleaner to erase history, cache, and other junk files automatically?
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Yes. With FileCleaner you don't need to remember to manually clean up browser history, delete Temporary Internet Files (browser cache files), clear cookies, empty Windows Temp folders and the Recycle Bin, and so on. All you need to do is schedule FileCleaner to perform automatic cleanup. Moreover, you can enable the RealTime Protect option, which will automatically clear browser and messenger history as soon as you close them.
- How can I erase history with FileCleaner?
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Using FileCleaner to erase history traces is very easy – simply right-click on the FileCleaner tray icon and select “Run Cleaner”.
There is also an option to securely erase history traces. To do that, right-click on the FileCleaner tray icon and select “Run Secure Cleaner”.
- How can I enable the RealTime Protect feature?
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If you want to enable RealTime Protect to erase browser and messenger history automatically, do the following:
- Double-click on the FileCleaner tray icon
- Click on the RealTime Protect button
- Select the RealTime Protect checkbox
- Then select the browsers and messengers you want FileCleaner to clean in real time and click on the Apply Changes button to confirm.
- How can I erase AutoComplete forms?
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AutoComplete is a browser feature that remembers everything you type in web pages, such as your personal details - your name, e-mail address, search engine keywords and sometimes even your credit card information. AutoComplete helps the user to fill in online forms by suggesting possible matches - you can simply press the down arrow key and select the text you want to enter. This is very convenient, but is also a big privacy threat. That’s because anyone who has access to your computer can see the drop down list with information you've typed. Furthermore, everyone can get access to the information and passwords using special software that allows viewing and managing password information.
To protect your passwords and form information, use FileCleaner Pro. The program will clear AutoComplete forms content in Internet Explorer, Mozilla Firefox and Google Chrome and thus protect your privacy. To remove AutoComplete form data with FileCleaner, simply click on the “Clean” button for the browser you want to clean or click “Clean Now” to clear all items.
- How can I delete stored passwords?
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All Web browsers have the option to store your passwords. While this makes managing passwords easier and prevents you from forgetting your password for some websites, it also jeopardizes system security because malicious persons can access your passwords with the help of special software. That’s why it’s best to remove password data. FileCleaner will help you there. To remove stored passwords with FileCleaner, simply click on the “Clean” button for the browser you want to clean or click “Clean Now” to clear all items.
- How do I erase history in Internet Explorer manually?
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To erase history in Internet Explorer:
- Go to Tools and select Internet Options.
- The Internet Options dialog window will appear.
- On the General tab, click "Clear history".
- Click "OK" to erase history.
In Internet Explorer even if you erase history manually, index.dat file stores information where you have been online. This file can't be deleted manually as it is used by Windows all the time. In FileCleaner "Clearing browser history" option for Internet Explorer is combined with deleting index.dat file content.
- Does FileCleaner erase Internet Explorer tracks?
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Yes. Using FileCleaner you can:
- Erase Internet Explorer history
- Erase Internet Explorer cache (delete Temporary Internet Files in Internet Explorer)
- Delete index.dat files content
- Erase Internet Explorer cookies
- Can I erase Internet history in one click?
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Yes. Click on the "Clean Now" button or right-click on the FileCleaner tray icon and select "Run Cleaner” to clear all selected items.
- What are index.dat files?
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Index.dat files are cache files used by Internet Explorer. Internet Explorer saves information about web pages you visit: full address of website/page and the time of your visit in several different index.dat files. Index.dat files can't be deleted manually, as they are used by Windows all the time.
FileCleaner allows you to delete the content of index.dat files along with history, cache and cookies.
- What are cookies?
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Websites can store small files called “cookies” on your computer. Cookies are created to help websites recognize users when they return to a website, so that the websites can offer customized content to the certain user. This makes using the websites more convenient. However, cookies can also be a privacy threat, especially if they are tracking cookies that send information about how you use your computer and which websites you visit to advertisers. That’s why it’s best to delete cookies.
FileCleaner can delete cookies in Internet Explorer, Mozilla Firefox and Google Chrome. The program deletes all types of cookies, including cookie records from the index.dat files.
- How can I erase cookies in Mozilla Firefox manually?
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To erase cookies in Mozilla Firefox:
- Open the Tools menu
- Select Options
- Go to the Privacy tab
- Click View cookies
- Select one or more cookies you want to remove and click "Remove Cookie". (Clicking "Remove All Cookies" will delete all cookies.)
- How can I erase cookies in Google Chrome manually?
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To erase cookies in Google Chrome:
- Open the Customize and Control Google Chrome menu
- Select Clear Browsing Data
- Select the items you want to be removed
- Click Clear Browsing Data
